FAQs
General
At SBWORLD, we live to amplify the creativity, style, and sound of Black culture across the global diaspora. Through music, art, and community, we create spaces where our people can gather, celebrate, and express themselves—loudly, proudly, and unapologetically. These are moments built for freedom, connection, and belonging; for sharing the energy of our roots while shaping the future. We champion agency, self-determination, and the right to own the value of our culture—because what we create moves the world, and it belongs to us.
Our DJ’s play an eclectic mix of Dancehall, Soca, Afrobeats, Amapiano, Afro House, Reggea, Hip Hop, R&B, and more!
Yes, some of our events feature live showcases by a variety of Afro-Caribbean artists.
Most of our events happen in Portugal. However, we have organised events in the UK, France and the Netherlands.
Our events are open to everyone of all ages! We have had guests as young as 18 and as mature as 65. That being said, most of our guests range from 24 to 35.
Bookings & Payment
Yes! You’ll need to create an account to book your SBWORLD tickets online. Already part of the family? You can use your existing account to log in and check out.
Yes, a 10% booking fee will be added at checkout.
We’ve got you covered with optional booking protection through XCover.com. Just make sure to select it at checkout, as it can’t be added afterwards. Please take a moment to review the full terms before purchasing to be sure you're happy with the cover!
Yes, you can. Just nominate a lead booker and make sure you enter the correct details for each ticket holder when you book.
Tickets, Packages & Wristbands
Wristbands are not replaceable and you will be required to purchase a new ticket subject to availability.
Yes, you can make changes to your tickets. Please be informed that there is a £10/12€ fee per change.
All ticket sales are final. Refunds are not available.
Tickets are available one week before each event. CLICK HERE to log in to your account and download your ticket.
Yes! To find out more about our birthday packages, please get in touch via email or via social media channels.
Tickets to our events sell out! However, if tickets are still available, you can purchase tickets at the door
There is no difference in perks between ticket releases – the earlier you get your ticket, the more you save. Each tier is limited in availability, and prices rise as more tickets drop, so don’t delay!
Travel & Accommodation
Flights are not included in any of the packages, so you will be responsible for booking your own flights.
Yes, some of our events include accommodation packages.
Rules
Leave the pro cameras at home. CLICK HERE if you need a press pass.
Typically, doors close 2-3 hours before closing time. Ticket holders may be refused re-entry if they decide to leave during our opening hours.
Unless it's been advertised, no outside food or drinks are allowed.